Frequently asked Questions

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  • General

    What material is ComfortSpin made of?

    ComfortSpin is made of a high quality, food safe plastic from the refrigerator industry.

  • General

    How much weight can ComfortSpin carry?

    You can use ComfortSpin to carry up to eight kilograms. When storing items on one side away from the middle, we recommend putting no more than three kilograms on the turntable.

  • General

    Are children allowed to use the ComfortSpin?

    ComfortSpin can be used by children aged 8 and over. First show children how to use the product safely.

  • General

    Which temperature range can I use ComfortSpin in?

    ComfortSpin can be used at temperatures from 0 °C to 40 °C.

  • General

    Is ComfortSpin food safe?

    Yes, ComfortSpin is in no way harmful and has no effect on the smell or taste of food.

  • Installation

    Can I also use ComfortSpin on the shelf without fixing it in place?

    If you don't fix ComfortSpin on a baseplate, there is a risk that the turntable may tilt if it is unevenly laden or incorrectly turned, or it will be pulled out together with the baseplate on account of the centre guide catch and fall out of the cupboard or refrigerator.

  • General

    Can I put ComfortSpin in the dishwasher?

    No, ComfortSpin is not dishwasher proof.

  • General

    Do I always need to push ComfortSpin into the end position?

    It is not always absolutely necessary to move ComfortSpin to the end position. However, if the turntable is not quite in its end position, it can only be turned in one direction and locks if you try and turn it in the other direction. When ComfortSpin is in its end position, it can be turned in both directions.

  • Installation

    Do I need to install ComfortSpin at the centre of the shelf?

    No, but the baseplate must have a clearance of 70 mm from a side panel.

  • Installation

    What do I need to do if ComfortSpin chafes?

    Check the ComfortSpin for correct assembly. The ball retainer may not be in the right place. Chafing may also occur if ComfortSpin is heavily laden on one side.

Most asked questions